Neudesic Blogs

Problem: Evidence does not get attached to the template.

Description: When attaching a file (size > 70KB) as evidence, the file does not get attached and the SOX template form refreshes, deleting any previous unsaved attachments.

Solution: Make the following changes to the ACES web.config file:

1. Browse to C:\Inetpub\wwwroot\wss\VirtualDirectories\[ACES directory]
2. Open the web.config file and change the httpRuntime tag to the following:

<httpRuntime useFullyQualifiedRedirectUrl="true" maxRequestLength="8192" requestLengthDiskThreshold="8192" />

1. Do an IISRESET
2. Refresh (Ctrl + F5) the Control Environment.