Microsoft has published a preview of their Q4 2011 Microsoft Dynamics CRM release. There are many exciting and innovative items in the release. This is a feature release so there will be many items that did not make it into the initial CRM 2011 release. These changes affect CRM Online and On-premise. One undocumented but talked about new feature is multi-browser support for the desktop (NEW UPDATE_ THIS IS COMING Q2 2012). Hopefully this is still part of the release.
Summary of New Features
- Unified Office 365 Experience
- Enterprise Cloud – Identity Federation
- Enterprise Cloud – Enhanced Disaster Recovery
- Feature Enhancements to Dialogues, Business Intelligence (Dashboards) and De-Duplication
- Social Investments: First wave of investments from Microsoft along with a mobile client specifically to view postings (though if you want real Social interaction with CRM check out
- Available today)
To read all the details check out the white paper. (Dynamics_CRM_Release_Preview_Guide_August_2011_FINAL.pdf (873.79 kb))